After 21 years of connecting people across the globe, Skype has officially signed off for the last time. On May 5, 2025, Microsoft permanently shut down the once-pioneering video calling platform, drawing the curtain on an era that helped define the internet’s voice in the early 2000s.
Launched in 2003, Skype revolutionized global communication. For the first time, anyone with an internet connection could make free voice and video calls to anyone, anywhere in the world. It wasn’t just technology — it was transformation. And for millions of users, Skype was more than a service; it was a lifeline. Families kept in touch across borders, long-distance couples saw each other nightly, and professionals, therapists, and educators built entire practices and businesses around its functionality.
At its peak in 2016, Skype boasted more than 300 million users and had become so synonymous with video calling that “Skyping” entered the modern lexicon. But like many early tech titans, Skype didn’t weather the shift into the mobile-first, pandemic-driven communication boom as gracefully as its successors.
Microsoft acquired Skype in 2011 for $8.5 billion, a move that initially promised deeper integration with Microsoft’s growing suite of enterprise tools. But by 2017, the writing was on the wall. That year, Microsoft launched Teams, a more expansive collaboration platform designed not just for calls and chats, but for document sharing, group workspaces, and full organizational integration.
In essence, Teams became the future, and Skype was slowly relegated to the past. Microsoft officially ended Skype for Business in 2021. Windows 11 shipped with Teams pre-installed. Skype was no longer the default communications app—it was an option, and then, increasingly, an afterthought.
Microsoft began phasing Skype out quietly. In late 2024, the company disabled account credit top-ups and Skype phone number purchases. By February 2025, users were warned: the service would be gone by May. On May 5, the shutdown became reality.
Microsoft encouraged users to migrate to Teams, promising the platform could handle personal communication just as well—with one-on-one and group calls, chat, and file sharing. But for many longtime Skype users, especially those who saw it as a straightforward, no-frills solution, Teams felt like overkill.
“Teams is like Skype with heavy chains around its neck,” said Nicolas Roope, one of Skype’s early designers.
“Just opening Teams makes me feel like my processor is about to burst into flames, if it even lets me sign in at all.”
Social media lit up with tributes.
“It’s the end of an era,” wrote one user.
Former U.S. Ambassador Christopher Landau shared how Skype kept his long-distance marriage connected.
Psychotherapist Dr. Saundra Stephen praised Skype as a “gift” to her practice.
These weren’t corporate testimonials—they were real stories, from real people, who had come to trust and depend on a platform that once felt like magic.
In 2020, Skype still boasted 40 million daily users. By 2024, that number had dropped to 27.8 million—a steep decline, yet still significant. But it wasn’t enough to keep the lights on.
Microsoft says it shut down Skype because Teams has matured. Consumer adoption is strong. The infrastructure is better. And it’s all part of a broader strategy to unify communication under one digital roof.
“We know this is a big deal for our Skype users, and we’re very grateful for their support,” said Microsoft’s Jeff Teper.