On February 2, tech giant Apple released its new mixed reality headset, the Apple Vision Pro, in the United States. With a hefty price tag of $3,499 (£2,749), Apple fanatics eagerly anticipated the sleek and powerful device.
However, just two weeks after its release, some users have started returning the headset over a series of complaints, including headaches. The company’s 14-day return policy has been taken advantage of by several users who have experienced discomfort and other issues while using the device.
Headaches have been one of the most commonly reported problems with the Apple Vision Pro. Users have taken to various online platforms, including X, to express their disappointment and frustration with the device.
One user, going by the screen name Rjey, shared that while the Vision Pro was “mind blowing,” they experienced headaches after just 10 minutes of use. Another user, Adam Preiser, revealed that he experienced motion sickness while using the device due to a pre-existing medical condition.
In addition to headaches and motion sickness, some users have also reported discomfort while wearing the Apple Vision Pro. Taking to Threads, Parker Ortolani of The Verge shared his experience, stating that the headset was “just too uncomfortable” to wear.
He also mentioned that it caused strain on his eyes, further contributing to his decision to return the device. Apple has warned users that the device may “aggravate” certain medical conditions and has advised users to start using it gradually and take regular breaks to get adjusted.
While some users have returned the Apple Vision Pro due to comfort and medical issues, others have decided to do so because of a lack of useful content. X user Alexander Torrenegra stated that just two hours after unboxing and using the device, he decided to return it because there was nothing in it for him. He added that he did find the headset “cool,” but there was nothing that he would use frequently enough to justify keeping it.
Apple has also warned users about the content available for the Apple Vision Pro. The company’s website states that immersive content that has a higher probability of causing motion sickness is labeled as such in the App Store. Apple advises users to be aware of this label while selecting content, especially if they are still getting used to the device. This further adds to the concerns of some users who have returned the device, as they may have faced discomfort due to these types of content.
Despite the negative experiences shared by some users, many have also expressed excitement and satisfaction with the Apple Vision Pro. On X, user JuvenalArt shared their positive experience, stating that they experienced no discomfort while using the headset and even found it therapeutic.
They added that the device was “unlike any other VR” they had used in the past and were eager to explore more content. These positive reviews give hope to Apple and its fans that the Vision Pro may still prove to be a successful and popular device.
In the end, it is clear that the Apple Vision Pro has both its supporters and detractors. While some users have faced issues with comfort, medical conditions, and content availability, others have had a positive and exciting experience with the device. It remains to be seen how Apple will address these concerns and improve the device in the future. With technology constantly evolving, it is likely that the Apple Vision Pro will continue to be refined and improved upon, providing an even better user experience for its fans.
